23 posts categorized "Public Sector"

January 21, 2014

Business must disrupt the status quo

Blog_joee_davos14_300x200It’s time for real change. It’s time for disruption.

In the last few years, the world has been lurching from financial crisis to financial crisis. As business leaders gathered last year at the World Economic Forum’s annual meeting, the U.S. government had just narrowly averted falling off the fiscal cliff. Less than a year later, the U.S. found itself in a similar situation, which resulted in the third-longest government shutdown in U.S. history.

Despite all of this, in the U.S., and globally, there have been positive signs of economic recovery and business growth. Momentum continues and that is why I’m optimistic for the upcoming year.

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January 17, 2014

Exploring innovative approaches to tackling humanitarian crises, at the World Economic Forum

Next week, global leaders representing every sector will congregate at the World Economic Forum in Davos, Switzerland, to debate the huge economic, social and political challenges facing the global community now and in the future.

As a Deloitte representative, I will be wearing many hats, but a key focus of my attention will be participating in discussions on how the private and humanitarian sectors can and should collaborate.  I will be attending a number of events to raise awareness of the challenges posed by the escalating cycle of humanitarian crises, resulting from climate change, natural disasters, conflict, and the expanding gap between rich and poor amongst others.

The increasing frequency and magnitude of these humanitarian crises is inflicting heavy social and financial costs for both local communities and business.  Enhancing resilience is clearly vital for all businesses in order to mitigate the potential financial costs of these catastrophic events. And the Deloitte network can offer our clients value through our disaster recovery, business resilience and crisis management capabilities. But how can we add value to the humanitarian sector and play our part in tackling the unmeasurable social costs of these crises?

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January 13, 2014

Deloitte collaborates with humanitarian sector to better prepare for crises

Gx_cr_humanitarian_program_noexpThe increasing frequency, scale and complexity of humanitarian crises are inescapable. According to a new report by the United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA), inter-agency appeals typically target 60-70 million people each year, compared with 30-40 million 10 years ago. This increase can be attributed to a convergence of multiple global trends including climate change, population growth, urbanization, and food and water insecurity.

The Deloitte network has traditionally contributed cash donations during humanitarian crises, as recently demonstrated by the generous response of colleagues around the world when Typhoon Haiyan struck the Philippines. In the immediate aftermath of a crisis, cash donations are incredibly important so that responders can provide for the needs of affected people and communities.

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October 08, 2013

Companies must play a role in driving social progress

BgI recently attended the Ethos Conference in Sao Paolo, Latin America's largest conference on sustainability and social responsibility. Hosted by Instituto Ethos, a Brazilian not-for-profit with over 1,300 member companies, the event was full of fascinating insights into the rise of sustainable business in Latin America. However, the key reason for my visit was to attend the launch of the 2013 Social Progress Index in Brazil.

The Index is the first initiative of the Social Progress Imperative (SPI), a not-for-profit with whom Deloitte has established a strategic alliance. The mission of SPI is to advance global human wellbeing, by combining national social performance and capacity indicators with solutions-oriented outreach to sector leaders, and grassroots champions, who together can effect large-scale change. The 2013 Index ranks 50 countries across the globe by their level of ‘social progress’. The methodology, designed by Michael E. Porter of Harvard Business School and Scott Stern at MIT, is a response to a growing recognition that GDP alone is not an adequate measure of a country’s wellbeing. The Index is an attempt to address this by creating a measure that focuses solely on societal and environmental indicators. 

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September 19, 2013

Holding the banner high: Innovation, value chains, and competitiveness in a new era of global growth

Gary with Mayor of TianjinThe World Economic Forum’s (WEF) Annual Meeting of the New Champions (AMNC, or Summer Davos) in Dalian, China, last week centered on the theme of innovation. With China’s growth no longer in the double digits, innovation and the energy it can bring to the world economy is looming large. Indeed, Chinese Premier Li Keqiang was emphatic in his remarks at the event’s opening plenary: “Innovation is the running theme and spirit of the policies adopted by the Chinese government, and it is the banner that we will always hold high.”

But innovation in a vacuum is meaningless, and Premier Li recognizes this. “We live in a global village” said Li. “No country can live in isolation of others like Robinson Crusoe.” Nowhere is this more true than when it comes to global value chains (GVC). Value chains are now the ties that bind countries together and bring public and private innovation to the world.

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April 25, 2012

Mind the gap: Countries should take action on uncollected revenues

Paper_money_trail_200x263We’ve all seen the headlines: Canadian government reports unprecedented deficit; U.S. elected officials clash over debt ceiling; Greece teeters on the edge of default. They all point to the monumental fiscal struggle most countries are engaging in these days. But, what if there was a way to put billions of dollars back into government coffers—money that is technically their due? That’s exactly what could happen if countries step up their efforts to address the tax gap.

Simply put, the tax gap is the difference between the tax collected and the theoretical tax liability if every taxpayer complied with the letter and spirit of the law. Take the United Kingdom. It’s been estimated that in 2010 the tax gap was US$56 billion. In Sweden in 2010 it was estimated at US$20 billion. And in the United States in 2006, it was estimated at US$385 billion. (Sources: HMRC (UK), Swedish Tax Agency, Internal Revenue Service (US))

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March 08, 2012

Big ideas, little price tag

Laura_blogSometimes it’s the little things that make life better. Like the DVD envelop buried beneath my pile of mail—a reminder that for a low monthly cost I can enjoy unlimited movies with no late fees. Or the way my MP3 player untethered my favorite tunes from a growing avalanche of CDs and forever changed the way I think about buying, sharing, and listening to music. Or how a free phone app lets me quickly pay my parking meter without a frantic search for spare change.

As a modern consumer, I’ve grown to expect new technologies and services that help me get things done in new and different ways. It's a simple progression: technology advances, prices drop, and over time performance generally improves.

But one major sector of the economy has struggled to embrace the type of innovation that will achieve more for less—government. In an era of increasing commoditization, consumers want quality and convenience, all for a small price tag. Governments have certainly leveraged technology to improve the performance of cumbersome processes in the past 10 years but often at a high cost.

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February 10, 2012

Public sector, disrupted

Dollar bill arrowThe global public sector is under massive financial pressure. But that’s only one of its challenges. Citizens—the public sector’s customers—are also demanding better value for their taxes. And that includes dealing with government in new ways. With every sector of the modern economy and society changing in response to new technologies and social practices, citizens can’t help but wonder why so many government offerings remain shackled by the practices of yesterday.

These conditions indicate that the time is right to bring the principles and practices of disruptive innovation to the public sector. As a recently retired U.S. government senior executive, I am, of course, quite familiar with government’s ability to avoid change until it in fact becomes unavoidable. This persistent late adoption of new and more efficient technologies and processes costs government money, efficiencies, and, perhaps, most importantly, credibility. That’s why public sector executives everywhere need to become familiar with the concepts behind disruptive innovation and consider where in their organization they can plant the seeds of change.

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December 15, 2011

The Gender Dividend: An urgent economic imperative

women, diversity, leadershipThe biggest issue facing many of the world’s economies today is economic growth and job creation; yet it is with mixed results that governments and business are tapping into arguably the largest emerging market in the world and the greatest natural resource for knowledge, talent and investment: women. Statistics strongly demonstrate that there is in fact a gender dividend, but despite progress, there is a long way to go with respect to improving women’s economic opportunity and thereby harnessing the potential of the gender dividend.

What is needed is focused government policy and business engagement at all levels to support women at work. Sound socio-economic policies must underpin and encourage action, and governments, along with business, must innovate, support community investment, and remain committed to making the difference as it relates to women. Amongst business this means measurable, management-led policies and practices to drive female leadership across management roles and divisions, on boards, at the highest executive levels (the C-suite), and throughout the talent and supply chains. Many companies worldwide are making significant strides, but ongoing commitment is needed.

This is not just a question of the trillions of dollars of untapped consumer demand that women represent, but the potential for better, more informed decision-making in our societies, an educated and diverse source of talent for private and public institutions, and role models who can be an inspiration to billions of women and men worldwide. Government, business, and society must continue to integrate women’s experiences, perspectives and voices into the fabric of their organizations and systems. Only then will we truly benefit from the gender dividend.

For more on this issue, read the full article (PDF). Also read and download Deloitte Global Public Sector's report "The gender dividend: Making the business case for investing in women."


Charles HeeterCharles Heeter is with the DTTL Global Public Policy Group and a principal in the U.S. member firm. In his role, he engages in Deloitte global public policy initiatives, is responsible for building cooperative relationships with capital markets stakeholder groups, and helps coordinate the Deloitte global regulatory network. Heeter is also Chairman of the Business and Industry Advisory Committee to the Organisation for Economic Co-operation and Development (OECD).

November 30, 2011

Mobilizing healthcare resources – TUNAJALI “We Care” program

TUNAJALI The TUNAJALI "We Care" program is an initiative supported by the U.S. President’s Emergency Plan for AIDS Relief, through USAID, to assist the Government of Tanzania. Deloitte Tanzania implements the TUNAJALI HIV/AIDS Care and Treatment Program in collaboration with Family Health International and Cardno Emerging Markets, and this was  one of several client case studies recently highlighted in the Deloitte 2011 Annual Review.

It has been scientifically proven that the virus that causes AIDS, HIV, continuously mutates. Full adherence to HIV treatment is key to suppressing the spread of HIV. Poor adherence to HIV treatment has the dangerous potential of generating drug-resistant HIV viral strains, which could subsequently be transmitted.

People living with HIV/AIDS (PLIV) on anti-retroviral therapies (ART) must take medication daily for the rest of their lives. The TUNAJALI program experience shows that these patients are highly motivated to take medication initially, but that that changes over time. After nearly three years of treatment, some supported Care and Treatment Clinics (CTC) started experiencing notable losses of patients on ART. Some of the high volume (over 5,000 patients) at CTC sites were reporting Lost-to-Follow-up (LTF) patients between 30- to 40 percent of their enrolled PLHIV. A patient is considered LTF after two to three attempts to contact them within a three-month time period have failed. This raised serious concerns about long-term patient adherence to medication. It was clear efforts had to be made to identify the “lost” patients and to take reasonable steps to prevent “losses” of patients in the future.

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